Be careful where you click!

We've had several customers who have received an email that appears to be from Adobe - that advises them to download their updates for Adobe Acrobat. If you follow the links in the email you are actually downloading a virus.

A screenshot of the message is below. The link is – which is registered out of China.

Remember: Reputable software vendors seldom (if ever) send out links for software update downloads over email. Under normal conditions you have to initiate the download from your system (or, if you are a PTG managed customer, we take care of this for you).

If you’ve already accidentally clicked on this link – let our support team know by sending an email to

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