We support your in-house IT and make it better

Support Your IT Team

You’ve got most IT needs covered but could use some help every now and again.

Is your internal IT tech support stuck in firefighting mode? Have a big project, like a company-wide email migration, coming up? Or do you just need some extra IT support occasionally? We can help.

With our “Support My IT Team” services, your internal IT help desk/service desk is usually the first point of contact for your employees. Your internal IT team can choose to work on some issues while delegating (or escalating) other issues to PTG.

We can be involved as much or as little as your company desires. We can handle specific IT services or work with you on a project-by-project basis (like Office 365 migrations, security and compliance audits, or SharePoint implementations).

Recent Awards

Channel Future MSP501 Top Managed Service Providers 2018
Best Places to Work in SC 2018
Microsoft 2017 East Region Office 365 Cloud Partner of the Year
Best Places to Work in SC, 2017
MSPmentor 501 Top IT Managed Service Companies
Mircrosoft Cloud Partner 2016
Best Places to Work 2016
Microsoft Cloud Partner 2015
Best Places to Work 2015
Microsoft Marketing 2015
Best Places to Work 2014
Best of Upstate 2014
Microsoft Cloud Partner 2013
Microsoft Community 2012

Backend IT Support

When we help you manage your IT, we extend all of our tools to your IT help desk. We have made significant investments into systems to support our customers.

Now, our co-managed customers can leverage those investments as well, including.

Our experts also serve as on-site support technicians to address problems that can’t be resolved remotely by the IT support engineer.

Why use PTG for supplemented IT support?

If you are trapped in fire-fighting mode, reacting to every IT issue that arises just to keep email, servers, and the Internet running efficiently, then you’ll want to consider strategically augmenting key functions of your IT department with PTG's help.


Contact Us

Receive a free IT tech support consultation to see how your company can benefit.

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