Customer Portal

Welcome to the PTG Customer Portal


Use the options below to get help with technical issues, work with a PTG IT Support Engineer to solve your issue, pay your PTG bill online, or update your Microsoft Cloud Licenses.   

Don’t see what you are looking for here? You can give us a call at 864-552-1291 or reach out to your Account Manager for help. We’ll be happy to help you.

Submit a Ticket

Having an issue or need to submit a service request? Submit a ticket for support.



Make a Payment

Pay your monthly PTG bill online with credit card, debit card, or ACH payment.

Get Remote Support

Work with a PTG engineer to access your computer remotely to help solve your issue.  



Update Your Cloud Licenses

Add, remove, or change your Microsoft Cloud Licenses. 

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