Customer Portal

Welcome to the PTG Customer Portal

Get help:

Submit a Ticket

Having an issue or need to submit a service request? Submit a ticket for support.



Make a Payment

Pay your monthly PTG bill online with credit card, debit card, or ACH payment.

Get Remote Support

Work with a PTG engineer to access your computer remotely to help solve your issue.  



Update Your Cloud Licenses

Add, remove, or change your Microsoft Cloud Licenses in the PTG Customer Store.

Need Emergency Support?

If our office is closed, and you need emergency support, please call 864-552-1291 and confirm you want to engage after hours support. You'll be connected with the on-call engineer to begin to resolve your issue. Please note: there may be additional charges for this.


Don't see what you're looking for?

You can give us a call at 864-552-1291 or reach out to your Account Manager for help. We’ll be happy to help get your issue resolved.



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