Wouldn’t it be nice…
…to not burn money on IT?

PTG: Delivering Phenomenal Experiences

Support My IT Team

You’ve got most IT tech support covered – but could use some help every now and again.

Is your internal IT tech support stuck in firefighting mode? Have a big project, like a company-wide email migration, coming up? Or, do you just need some extra IT tech support sometimes? We can help with your IT support.

With the Support My IT Team option, your internal IT helpdesk/service desk is usually the first point of contact for your employees. Your internal IT team can choose to work some issues while delegating (or escalating) other issues to PTG.

PTG, a managed IT services company headquartered in Greenville, SC, can be involved as much or as little as your company desires. We can handle specific IT managed services or work with you on a project-by-project basis (like Office 365 migrations, security and compliance audits, or SharePoint implementations).

 

Recent Awards

Mircrosoft Cloud Partner 2016
Best Places to Work 2016
Microsoft Cloud Partner 2015
Best Places to Work 2015
Microsoft Marketing 2015
Best Places to Work 2014
Best of Upstate 2014
Microsoft Cloud Partner 2013
Microsoft Community 2012


Backend IT Support

When we manage your IT services, PTG extends all of our tools to your IT helpdesk. We have made significant investments into systems to support our “fully managed” customers.

Now, our co-managed customers can leverage those investments as well. Typically, our co-managed customers will use PTG’s:

Our IT tech support experts also serve as on-site support technicians to address problems that can’t be resolved remotely by the IT helpdesk agent.

Why use PTG for supplemented IT support?

If you are trapped in fire-fighting mode, reacting to every IT issue that arises just to keep email, servers, and the internet, running efficiently, then you need to consider strategically augmenting key functions of your IT department with PTG's managed IT services in Greenville, SC.

 

PTG was very clear about pricing, time frames, and what we could expect when switching our servers to Office 365. They were great at holding my hand through the process when I had a million nervous questions prior to the migration. It is hard to say anything bad about these guys. They made our company's email migration to Office 365 extremely simple. I look forward to working with the PTG team on future projects.

Litton Entertainment, David Hill

 

Contact Us

Looking for IT support? Contact us to receive a free IT tech support consultation to see how your company can benefit from PTG's managed IT services in Greenville, SC.

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