Wouldn’t it be nice…
…to have promises kept?

PTG: Delivering Phenomenal Experiences

Be My IT Team

With Managed IT Services, we are your IT Team.

Our customers tell us that they view our team as an extension of theirs. Sure, we can manage your IT services on a day-to-day basis, but we also help you plan for the future.  You should be focusing on the goals that matter to your business – not about your email server going down again or whether you’re going to the be the victim of a data breach.  

We’ll solve your technology problems and help you plan for the future. 

We’re business people first and technology people second. This means we will work with you to understand the drivers that are important to you and put together a solution that meets your needs. We believe that a relationship based on proactive IT tech support, aligned to your business needs, can shift technology from being a burden to being an asset.  

We’ll work proactively to limit the number of trouble tickets and manage your IT services to make sure everything is functioning as it should. What does it mean to you? It means we’ll likely know if your network is having a problem before most of your users will – often times responding to and fixing the problem before you have to submit a service request. 

When you do submit a service request for an IT issue, we'll work with you to make sure you're not left in the dark about what's happening and when you issue will be resolved (read our blog for a breakdown of how we prioritize service requests as they come in). 

Meet Chris Vanzant

Chris Vanzant is the Director of Services at PTG, where he leads the services team and advises clients on using information technology to help them meet their company’s objectives. He holds a number of professional certifications including Microsoft Certified Professional, CheckPoint Certified System Administrator and Cisco Certified Network Associate.

His favorite piece of technology? His Xbox: “It's nice to relax at the end of the day and watch Netflix or play a game or two.”

 

 

We will help you meet your goals as an organization.

Whether it’s growing the size of your team or increasing revenue, we’ll work with you to help you meet your goals as an organization. Planning to grow your team by 50% over the next year? Great! We’ll work with you to map out your IT tech support needs so you can plan for it – and not be surprised by unexpected costs down the line.

A team you can trust. 

When you sign on with PTG's managed IT services in Greenville, SC, you’ll be assigned a team of IT support engineers and a technical account manager who will take care of all your needs. You won’t need to worry about calling in and dealing with an engineer who doesn’t know your environment because your ‘usual’ engineer is out of office.

 

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